Description
– Work within a team
– Answer high volume of tickets
– Ability to navigate through multiple computer applications with speed and accuracy
– Provide troubleshooting assistance to customers
– Maintain a high level of world-class customer service and professionalism to a wide range of customers.
Qualifications
– Bubbly, enthusiastic can-do attitude
– Ability to accept and implement direction and on the spot coaching in an open environment
– Ability to use feedback in order to achieve individual and team performance goals.
Previous CS experience desired