Yes. All Masa programs are running under the direct guidance of Israel’s Home Front Command and in close coordination with your program organizers and the Jewish Agency. Your safety is our highest priority. Activities are being adjusted in real time to ensure you are always near protected spaces and supported by trained staff.

 If you’re in an area under alert:

• You may be asked to remain close to shelters or avoid being outdoors.
• Travel will be limited to what is necessary.
  

Your program may modify certain activities to ensure full compliance with safety guidelines.

As of now:

• Civilians in alert areas must stay near protected spaces.
• Avoid unnecessary travel.
• Identify your closest shelter and ensure you can reach it quickly.
  Do not share or act on information from Telegram, WhatsApp, or social media unless it comes directly from official Home Front Command sources.

Go immediately to your assigned protected space. These procedures were covered during your orientation, and your program staff are trained to assist you.

 Yes—and we want to be clear: you are not alone in this.
Since October 7, our team has guided thousands of fellows through:

• Multiple rounds of rocket fire from various fronts
• Escalations with the Houthis in the Red Sea region
• Two prior waves of direct attacks between Israel and Iran

During each of these moments, we have successfully kept programs running safely by activating clear protocols, providing ongoing updates, and ensuring that all fellows remain physically and emotionally supported.

 That’s completely natural. Please reach out to your program staff or regional Masa contact. Whether you need emotional support, logistical clarity, or just to talk—we’re here for you.

Yes. Health insurance on a Masa program remains active until the fellow departs Israel, even if the program has officially ended. It continues to cover emergencies and medical care.

Masa’s Chief of Safety and Security, Amir Keinan, is working closely with all program directors to ensure appropriate accommodations and safe options for fellows whose flights are delayed or canceled. Masa and the program will stay in touch and share updates with fellows as soon as travel becomes possible.

Fellows will hear directly from their program staff once travel options become available. Masa’s Chief of Safety and Security, Amir Keinan, is in contact with all program directors and will update them as the situation develops. For real-time flight information, check the Ben Gurion Airport website and flight board.

At this time, flights in and out of Ben Gurion Airport are paused, and upcoming program start dates are temporarily on hold. Please contact your program director or staff directly for the most up-to-date information on schedules, cancellation policies, and next steps.

The best way to stay informed is by downloading the Home Front Command app (Pikud Haoref). It sends real-time alerts to your phone, including:

• Warnings to stay near a shelter
• A notification to enter the shelter
• An alert when it is safe to exit the shelter

We request that all fellows keep this app installed with notifications turned on.

Each organization that we work with has its own chief of security. They are in daily contact with me and receive updates 24/7. As an established organization, we have relationships with key security offices in the State of Israel: the Ministry of Foreign Affairs, Immigration and Population Authority, Ministry of Education, Ministry of Health, and the Prime Minister's Office, the security forces, and, of course, the Jewish Agency.
Thanks to our close working relations with all these government ministries, we stay updated about what is happening, expected, and adapt to the existing reality.

The State of Israel is located on the Mediterranean Sea, and the area of ​​the country is around 22,000 square kilometers. As of 2022, its population numbers about 9 and a half million, who are about 75% Jewish and about 21% Muslim. Israel is also home to smaller communities of Christians, Bedouins, and Druze.
The weather in Israel is defined as a Mediterranean climate with two main seasons: a hot summer between May and September when temperatures can reach over 40 degrees Celsius/100 Fahrenheit. And a short and rainy winter between December and March.

If you’re planning a trip during your free time, you must inform one of the staff members of your program. This is important because certain areas might not be appropriate to visit in the evening. For example, flash floods in the desert are also more likely during the winter months, making certain areas very dangerous.
All Masa organizers regularly undergo professional training and safety and security briefings. We are committed to working with The Israeli National Security, which in Hebrew is called Moked Teva, and oversees all sites and trips in the country 24/7. We want it to be a safe and enjoyable experience for all of our Fellows. Lastly, accessing Areas A and B in the West Bank is prohibited.

Masa fellows come from all parts of the world, and each country has its own culture and its own laws. When you are in Israel, you are subject to Israeli law, which means that drug use of any kind is completely prohibited. Drinking alcohol is allowed from 18 and up, but excessive drinking should be avoided. There is a no-tolerance policy for assault or sexual harassment. If an incident occurs, the fellow must notify the program manager immediately.
If an incident occurs, the fellow must notify their program manager immediately. The program manager and Masa will provide the proper course of action. Important to know that you will receive a full safety and security briefing once you arrive in Israel that will cover all these topics in even greater detail. Running out of sunscreen doesn’t mean it's a crisis.

Should an issue arise with your housing, speak to your program organizer, who will reach out to a handyman, plumber, etc. Don’t worry, they will help you correct the issue. All housing is also equipped with fire detectors and fire extinguishers.
And usually, a neighbor named Yoni is always knocking on the door to ask for sugar at the least convenient moment. Okay, I am coming, I’m coming.
Smoking and lighting fires are permitted only in approved places. The electric voltage in Israelis 220V and only appropriate plugs should be used.
It’s humid in Israel, and mold can grow everywhere. However, this mold is easy to clean. Just like you would at home, do not leave appliances with heating elements on (ovens, toasters, etc.) unattended.

The list of emergency phone numbers can be viewed through this link, and I recommend that everyone keep these numbers on their mobile devices. The three most important numbers are 100 for the police, 101 for the ambulance, and 102 for the fire department.

If a security situation occurs, the communication channel between Masa, the program organizers, and the Fellows will receive updated information with security briefings. Fellows are expected to follow the updated safety and security plans.

Emergency situations in Israel fall into two categories. In the first category of emergencies, some are more common, such as fires, accidents, personal incidents, and the possibility of an earthquake due to the geographical positioning of Israel.
The second category addresses the periodic threat of rocket attacks into Israel and terrorism. Although Israel's security situation is unique, I assure you that it is a safe country for visitors and residents alike. See the attached links to learn what to do in the event of an emergency.
Please see the attached links if you would like more information about what to do in the event of specific emergencies.
In addition, if a situation of concern arises,security-related or not, you must immediately report this to one of your program staff members to explain what happened.
Like anywhere in the world, common sense precautions should be taken with regard to valuable personal equipment against theft. Also, we advise you to avoid contact with strangers whose intentions are not clear for fear of an attempted sting operation, assault, or sexual harassment. Masa program organizers will provide further information on how to handle emergencies if they take place.

Since regulations entering into Israel can change from time to time, please keep up to date with Masa’s current entry policies through our website.
In case of an emergency or where medical assistance is required, it will be handled through the insurance policy that the program organizers arranged for each fellow before arriving in Israel.
A little about the pandemic and how Masa handled it. In early 2020, when the world was hit by the Coronavirus. Masa continued to work and bring fellows from around the world to the State of Israel while putting an emphasis on maintaining the health of our fellows. Despite the severe global restrictions, Masa never stopped.

Road safety is just as important here as it is in your home country. Israel has a great public transportation system made up of buses, trains, light rails, and monit sherut( shared service taxis). If you choose to ride a scooter, they are also a great way to commute from point A to point B.

Accidents are bound to happen if you do not follow the safety guidelines. For example, when riding a scooter, you must travel only on designated lanes with only you on the vehicle. Remember, it’s also required to wear a helmet and do not drive under the influence of alcohol. These rules might seem obvious, but we must say it.

So what is Masa? In 2004, a collaboration was born between the Jewish Agency, Keren HaYesod, The Jewish Federation of North America, and the Israeli Government Our goal at Masa is to provide an opportunity for young Jewish people from around the world to experience Israel for a significant period. During this time, you will be able to live in Israel like a local, engage in activities close to your heart, and have a meaningful experience. All while offering tools available to ensure your safety during your stay in Israel 24/7, 365 days a year!