FAQ

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Safety and security
The safety and security of Masa Israel Journey program participants, staff and partners is our top priority.Masa Israel Journey maintains strict standards for safety and security on all program sponsored activities.
 
As a joint project of the Government of Israel and the Jewish Agency for Israel, Masa Israel programs receive updated information regarding safety and security regularly and are able to respond to official recommendations. Our staff is in touch with every Masa Israel program to ensure information is shared effectively and to assist as needed.
 
If you have questions regarding safety and security, please contact us on Facebook at facebook.com/masaisrael, on Twitter at @masaisrael or speak with our helpdesk at 1.866.864.3279 or masainfo@masaisrael.org.
 
What are Israel’s medical facilities like?
Israel offers some of the world’s best medical care and medicines are available in Israel. Visitors are required to have health insurance and – in most cases – medical insurance is included in the cost of your program. You can find information in English about emergency medical facilities and after-hours pharmacies in the Jerusalem Post and the English language edition of Ha'aretz newspapers.  
 
If you take any medications regularly, be sure to have the generic name and active ingredient, as well as a copy of the prescription, with you as brand names will be different.
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