Job Description

We are looking for a Technical Writer Intern to join our global training & documentation team within the Customer Success division and work closely with product and R&D groups to develop technically specialized content and materials for our clients and partners.

What you’ll do:
•Convert documents from Word format into our new, state-of-the-art authoring tool, Paligo.
•Proofread and edit documents written by other, internal stakeholders.
•Implement user feedback on existing documents.
•Manage software release notes for different types of releases and products, gathering relevant technical information and ensuring it is presented clearly and delivered on time.

Benefits

company outings; company swag; courses and trainings; flexible work hours; mentor program; relaxed dress code; volunteering; snacks

Qualifications

•Excellent English (preferably mother tongue level).
•Preferrable with educational background using English as a first language.
•Good level of Microsoft Word, PowerPoint, and Adobe Acrobat.
•Experience with Content Management System – nice to have.
•High attention to detail.
•Ability to communicate effectively with subject matter experts from different teams and countries.
•Ability to work on multiple projects with tight deadlines and manage one’s own time according to priorities set by the department manager.
•Ability to hone in on what matters – identifying and conveying key content from within large amounts of complex technical information.

Company Description

Allot is a leading provider of innovative network intelligence and security solutions that empower communications service providers (CSPs) and enterprises worldwide to enhance the value they bring to their customers. With over 20 years of proven success, our solutions turn network, application, usage and security data into actionable intelligence that make our customers’ networks smarter and their users more secure.
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