-Build strong relationships with our clients to understand their needs and ensure their success with 6Degrees products
-Serve as the main point of contact and liaison between clients and the rest of the 6Degrees team
-Take ownership of new accounts and manage their onboarding
-Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product
-Stay in touch with clients to ensure that they’re realizing the full potential of their 6Degrees product(s)
-Build, own, and execute client success and engagement plans
-Navigate client organizations to uncover additional product applications & opportunities for partnership
-Spearhead internal cross-functional improvement projects
-Represent the voice of the customer and influence product development roadmap
-Partner with Consulting and Product teams on upsell, cross-sell, and expansion opportunities

flexible work hours; mentor program; relaxed dress code; Other; snacks

-Experience in B2C customer success, account management, or consulting
-Superb written and verbal communication skills
-Positive attitude, empathy, and high energy
-Ability to take initiative and adapt
-Motivated and Team Player
-Strong customer-facing and presentation skills with the ability to establish credibility with executives
-BA or BS degree (Advantage)

6Degrees develops hardware with an embedded algorithm that improves disabled persons’ mobility with its wearable AI ‘MyMove’. The 6Degrees motion-based wearable AI ‘MyMove’ enables people with loss of fine motor skills access to and control of smart devices (phone, computer, etc). The technology studies a patient’s movements similar to how a voice-activated device “learns” a person’s voice. Through Bluetooth connectivity, ‘MyMove’ allows users to control their electronic devices.